How to: Adjust Vivint Doorbell Camera Settings
Visitor Detection technology allows your Vivint Doorbell camera to detect when a person is at your door and therefore record a clip and send you a notification. With the latest technology, Vivint SkyControl now supports visitor detection that not only looks for motion, but for people specifically. The doorbell camera will constantly look for motion in your motion window but once motion is detected, the visitor detection technology will scan the full view of the camera to search for the outline of a person. Because every door is different, there are some settings that you can adjust to optimize your doorbell camera for your specific front porch. To access your doorbell camera settings, first go to the home screen on your SkyControl panel. Tap the camera icon in the navigation bar. Tap your Doorbell camera. Tap the gear icon in the top right to open the camera settings. Enter your 4-digit Admin PIN. Scroll down and tap Û÷Visitor Detection Settings.Ûª Tap Û÷Detection Settings.Ûª From here, you will see your motion detection box plus the motion and person sensitivity bars. For your motion detection box, it is best to have a smaller box in the area that you would expect a visitor to walk through. Having a motion detection box that is too large can lead to false readings. It is also best to avoid placing the box over plants that could move in the wind or over a road that cars pass by on. The motion and person sensitivities are usually best left at their default medium settings. However, if your doorbell camera does not seem to be catching enough motion, you can turn the sensitivity up till you are comfortable that it is detecting the proper amount. A higher motion sensitivity will lead to more motion detection notifications. In contrast, if your doorbell is giving you too many visitor detections, even when there isnÛªt a person there, you would adjust the person detection setting down in sensitivity. A lower person detection setting can reduce the number of false positives. For more information, please visit support.vivint.com