Go!Control: Cell Unit Replacement
Your Vivint system communicates with our monitoring station over a cellular network. Network providers are shutting off the 2G cellular service used by some Vivint Go!Control system. In order to avoid a laps in service, Vivint is working with customers to replace the old 2G cell units with new ones. If you think that your Go!Control may need a new cell unit, please call 866-671-1544 to order a replacement unit. If you have already received your new cell unit, follow the steps in the video to make the swap.